Frequently Asked Questions

AstroCred is Zimbabwe's leading credit marketplace that connects customers with merchants. We offer zero-deposit financing, allowing customers to shop immediately and pay in installments.

To get started, create an account, complete KYC verification by uploading your ID, selfie, and payslip, then apply for credit. Once approved, you can start shopping with zero deposit.

Loan amounts vary based on your credit score, income, and debt-to-income ratio. Typically, loans range from $100 to $10,000. Use our loan calculator to estimate your eligibility.

Interest rates are determined by your credit score and loan terms. Rates typically range from 5% to 30% APR. Better credit scores receive lower rates.

Pre-approval is instant after you submit your application. Final approval and disbursement typically take 24-48 hours after KYC verification is complete.

You need to upload three documents: a clear selfie photo, a photo of your national ID (front and back), and a recent payslip or proof of income.

KYC verification typically takes 24-48 hours. You'll receive an email notification once your verification is complete.

Register as a merchant on our platform, provide your business details, and wait for admin approval. Once approved, you can start listing products and accepting zero-deposit orders.

Merchants receive payment after the customer's loan is approved and disbursed. Settlements are processed automatically.

Repayments can be made through bank transfer, mobile money, or other payment methods. You'll receive a repayment schedule with due dates and payment instructions.

Late payments may incur fees and affect your credit score. Contact us immediately if you're having trouble making a payment to discuss options.